We do not accept returns at this time as all of our Sunagara's Relaxing Special Merchandise is from print-on-demand businesses. We do have a refund policy for issues and damaged items.
What are the international taxes, duties, etc., that I have to pay?
As of right now, we do not ship Internationally. This will change as our company grows.
When will I receive my order?
Check your tracking number or look back at our estimated processing and shipping times: here.
What do I do if I never received my order?
Please contact us after the estimated processing and shipping time have exceeded their time frame: contact us. Also, we will contact you as soon as we are able if we are contacted by our distribution centers with any processing and shipping delays or cancelations.
What do I do if I receive a defective order?
Please contact us as soon as you get the order. Take a photo of the defective order received and follow our refund policy.
How do I make changes to an order I’ve already placed?
We are located in Niwot Colorado, but are an eCommerce Shopify Store for Sunagra's Relaxing Special YouTube Channel with various businesses that fill our orders for us such as Auto DS and Zendrop. If you have any further questions please contact us.
How is the product made? Where do the materials come from?
Look to the product details for specific details about each product.
We also have various businesses that fill our orders for us such as Auto DS, Zendrop, and other wholesale businesses.
How do I make sure I order the correct size?
Check the location of the product. If location is in the US then match your needed size with US standard. Location for China will most likely need to be 1 size larger then US standard sizes.
How do I contact your company if my question isn’t answered here?
